HOW TO ENQUIRY ABOUT MY DELIVERY
Our support team will be here to assist you with your delivery concerns, however, please see further delivery information below that may answer your questions on transit times and service levels.
1. ESTIMATED DELIVERY TIMES
Our carriers will always try to deliver within our estimated delivery times, but late deliveries can happen. Please leave up to 14 working days for your delivery. We set monthly targets to ensure that our couriers deliver on-time, 97% of the time.
*Next day delivery may be possible for some orders. Please see delivery options during check-out to see if your order qualifies for Next Day Delivery services.
*Delivery time frames stated below are estimates. Unforeseen delays can occur, however our team are able to assist you in these circumstances.
2. Christmas Delivery Cut Off
Due to a big increase in customer orders and congested courier traffic as we approach Christmas, Progear Bikes advises to see below for our Christmas cut-off dates for items to be delivered and received in time for Christmas.
We advise to plan ahead and place your orders before the dates laid out below:
*Please note: The cut-off dates are provided by our couriers for your convenience. Unfortunately we are unable to guarantee the arrival of your products before Christmas under any circumstances.
*Next Business Day delivery is available for certain products only, and will depend on your location. We recommend to check the postage calculator to see which delivery services are offered for your area.