Delivery

Progear Bikes offer nationwide delivery for all of our products. Currently we do not ship our products outside of Australia.

HOW MUCH IS SHIPPING?

Shipping for all of our products is determined by your shipping region and the weight of your total order. If you are purchasing just one item, you can get an estimate of your shipping cost by using the shipping calculator on the product page: simply enter your postcode, click the submit button, and you’ll be shown an estimate of the shipping cost. For orders of multiple items, your total shipping cost will also be shown during the checkout process before payment.

ORDER PROCESS

After placing your order, you’ll get an email with your order number, order details and other important information. We make every effort to ensure that your order is processed quickly, packaged correctly and dispatched as soon as possible. Keep in mind that placing orders in the early business hours may make it easier for us to dispatch it on the same day.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

VIC - 3-5 Working days
MELBOURNE METRO - 1-5 Working days
ACT - 4-9 Working days
NSW - 4-9 Working days
SYDNEY METRO - 2-5 Working days
QLD - 4-6 Working days
SA - 3-5 Working days
TAS - 5-10 Working days
NT - 7-10 Working days
WA - 5-10 Working days

Please allow up to 14 working days for your delivery

I STILL HAVEN’T RECEIVED MY ORDER - WHAT SHOULD I DO?

While your order should arrive within the timeframes specified, sometimes stuff happens. If you haven’t received your order within the timeframe specified, shoot us an email at support@progearbikes.com.au or give us a call at (03) 9357 2166 with your order details, and we’ll chase it up and get back to you as soon as possible.

FREE PICK UP IN MELBOURNE

We offer free pick up from our location in Campbellfield, Melbourne. If you wish to pick up your item, simply choose the pick-up option during checkout. Once payment clears, your order will be ready for pick up at any time during our business hours.

STOCK AVAILABILITY

Stock availability representations on this website are accurate and are subject to change without notice. Pre-orders can be placed on products that are unavailable on stock, and we will try our best to dispatch your desired product as soon as possible. If, for any reason, we cannot immediately supply you with a product you have ordered, we’ll let you know over phone or contact and provide you with options to amend, cancel or put your order on backorder.